Privacy policy

Privacy Statement

We attach great importance to your privacy. This privacy Statement explains how lovemotif.com (collectively referred to as "we", "our" or "our") collects, uses, shares and processes your information.

The collection and use of personal data

Personal data is information that can be used to directly or indirectly identify you. Personal data also includes anonymized data associated with information that can be used to directly or indirectly identify you. Personal data does not include data that has irreversibly been anonymized or aggregated, which makes it impossible for us to identify you by combining it with other information or in other ways.

Promote safety

We adhere to the principles of legality, integrity and transparency, using and processing data as little as possible within the limited scope of purposes, and taking technical and management measures to protect the security of data. We use personal data to help verify accounts and user activities, as well as to enhance security, for instance, by monitoring fraud and investigating suspicious or potential illegal activities or violations of our terms or policies. This handling is based on our legitimate interests to help ensure the safety of our products and services.

The following is an explanation of the types of personal data we may collect and how they are used:

What personal data do we collect

I. The information you provided:

When you use our products and services or interact with us in other ways, such as when you create an account, contact us, participate in online surveys, use our online help or online chat tools, we will collect the personal data you provide. If you make a purchase, we will collect personal data related to the purchase, as well as other account and identity verification information, and billing, shipping and contact details.

Ii. Information about the use of our services and products:

When you visit our website/application, we may collect data about the type of device you use, the unique identifier of your device, the IP address of your device, your operating system, the type of Internet browser you use, usage information, diagnostic information and location information. These data come from or are related to the computer, phone or other device on which you install or access our products or services. Where available, our services may use GPS, your IP address and other technologies to determine the approximate location of the device so that we can improve our products and services.

How do we use your personal information

Generally speaking, we use personal data to provide, improve and develop our products and services, communicate with you, offer you targeted advertising and services, and protect ourselves and our customers.

I. Provide, improve and develop our products and services:

We use personal data to help us provide, improve and develop our products, services and advertisements. This includes using personal data for purposes such as data analysis, research and auditing. Such processing is based on our legitimate interest in providing you with products and services as well as business continuity. If you participate in competitions or other promotional activities, we may use the personal data you provide to manage these plans. Some of these activities have additional rules, which may contain further information on how we use personal data. Therefore, we encourage you to read these rules carefully before participating.

Ii. Communicate with you:

With your prior explicit consent, we may use your personal data to send you marketing information related to our own products and services, communicate with you about your account or transactions, and inform you of our policies and terms. If you no longer wish to receive email communications for marketing purposes, please contact us to opt out. When you contact us, we may also use your data to process and respond to your request. With your prior explicit consent, we may share your personal data with third-party partners, who may send you marketing information related to their products and services. With your prior explicit consent, we may use your personal data to personalize your experience with our products and services, as well as third-party websites and applications, and to determine the effectiveness of our promotional activities.

Note: For any of the above situations where the use of your data requires your prior explicit consent, please note that you can withdraw your consent by contacting us.

The definition of "Cookies"

A cookie is a small piece of text used to store information on a web browser. Cookies are widely used to store and receive identifiers and other information on computers, telephones and other devices. We also use other technologies, including the data we store on your web browser or device, identifiers related to your device, and other software, for similar purposes. In this Cookie Statement, we refer to all these technologies as "cookies".

The use of Cookies

We use cookies to provide, protect and improve our products and services, such as b